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Delete account and data

You can ask for your Furriel account and all its data to be deleted right here, without needing the app. To confirm the account is yours, we send a code to your email.

What happens to your data

  • The request starts a 30-day safety period, during which it can be reversed by signing in to the app.
  • After that period, the account and its data (pet profiles, health records, files and reminders) are permanently deleted.
  • Only data the law requires us to keep, or anonymised or aggregated records, may be kept.

More details in the App Privacy Policy. Questions: rgpd@furriel.pt.